Shipping & Returns
Shipping Information
At METAUNI, we offer affordable and reliable shipping options to our customers. We use only the best packaging materials to ensure that your order arrives in perfect condition. The shipping costs will depend on the size and weight of your order, as well as the shipping method you select at checkout. Please allow 1-2 business days for processing and handling. Once your order has been shipped, you will receive a tracking number via email, so you can track your package every step of the way. If you have any questions about our shipping policies, please don't hesitate to contact us.
Return & Exchange Information
We want you to be completely satisfied with your purchase from METAUNI. If for any reason you are not, we offer hassle-free returns and exchanges within 30 days of purchase. To initiate a return or exchange, please contact our customer service team. We will provide you with a return shipping label and instructions on how to proceed. Once we receive your return, we will process your refund or exchange as quickly as possible. Please note that all items must be returned in their original condition and packaging. Shipping charges are non-refundable unless the item was damaged or defective. If you have any questions about our return and exchange policies, please don't hesitate to contact us.